And I quote:
Me: Good afternoon, Company Name, this is Elisabeth!
Nameless Agent: Oh, hi -- this is Nameless Agent. I have a question.
Me: (patiently) Yes?
Nameless Agent: Do I have to fill out this paperwork for a Short Sale if I'm not doing a Short Sale?
Me: ...Uh, no...
N.A.: No? I don't have to fill out this paperwork?
Me: Not unless you ARE doing a Short Sale...
N.A.: Oh, I'm not! I'm really not!
Me: Then no, you don't.
N.A.: I don't? Are you sure?
? ? ? ? ?